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CVE-2024-57726NVD
Vulnerability Summary
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
CVSS v3.1 Base Metrics — Score 9.9 (CRITICAL)
Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredLow
User InteractionNone
ScopeChanged
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
Affected & Patched Versions
- Simple-help Simplehelp < 5.5.8
- Simple-help Simplehelp 5.5.8
External References
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726
- https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/
- https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce