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CVE-2024-28988NVD

Vulnerability Summary

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. 





We recommend all Web Help Desk customers apply the patch, which is now available. 





We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.
Severity Level
CRITICAL(9.8)
Published Date
Sep 1, 2025
Last Modified
Sep 2, 2025
Exploitation Status
No confirmed exploitation yet
EPSS Score (30-Day)
Data Pending
Root Weakness (CWE)
Refer to the official MITRE database for detailed architectural specifications regarding this weakness.
CVSS v3.1 Base Metrics — Score 9.8 (CRITICAL)
Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionNone
ScopeUnchanged
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh

Affected & Patched Versions

Affected Versions
Not provided by NVD for this CVE.
Patched Versions
Not provided by NVD for this CVE.
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🚫Ad-Free — Uninterrupted experience.
🎁7-Day Free Trial — Try Pro or Team, no card required.
📧Email Delivery — Threat intel straight to your inbox.
♾️Unlimited Vendors — Track your entire stack.
🚨All New CVEs — Be the first to know.
📈EPSS Spike Alerts — Catch rising risk before it peaks.
🎯Custom EPSS/CVSS — Filter noise, focus on risk.
🛡️Exploit Intel — A 2nd confirmed-exploit signal beyond KEV.
🐙GitHub Issues — Auto-tracked, no duplicates.
📬Weekly Digest — One clean summary, not inbox spam.
🏷️Watchlist Groups — Tag alerts by team (Infra/AppSec/SOC).
💬Webhooks — Slack & Teams integration.
🔀Smart Routing — Critical alerts to one channel, rest to another.
🚫Ad-Free — Uninterrupted experience.