CVE-2026-119077Deserialization of Untrusted Data
NVDCVSS scored by security@wordfence.com
Vulnerability Summary
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically the attacker-controlled ticket_label field inside the url-encoded form string)' parameter parameter. This is due to missing server-side authentication and the absence of a class allowlist on deserialization, with the only guard being a nonce publicly emitted on any page carrying the [wsdesk_support] shortcode. This makes it possible for unauthenticated attackers to execute code on the server. A successful exploit requires a single anonymous GET to any public page carrying the [wsdesk_support] shortcode to harvest the publicly emitted wsdesk_nonce value, after which a single unauthenticated POST completes the attack.
CVSS v3.1 Base Metrics — Score 9.8 (CRITICAL)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:HAttack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionNone
ScopeUnchanged
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
Affected & Patched Versions
Not provided by NVD for this CVE.
No patched version published yet
Until a fix ships, reduce exposure:
- Restrict access to the affected service or interface to trusted networks.
- Disable the affected feature if you do not need it.
- Watch the vendor advisory for a firmware or software update.
What to do
Plan remediation soon. No exploitation is confirmed yet, but the severity is critical.
- Check whether you run the affected product and which version.
- No patched version is listed yet. Limit access to the affected service to trusted networks, and disable the feature if you can.
- Subscribe to the vendor advisory so you learn when a fix ships.
Timeline
- Nov 13, 2026Published
- Nov 13, 2026Record last modified
Score, severity and exploitation changes are tracked from the day Watchtower started logging them.
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Set up CVE alertsExternal References
- Referencehttps://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L156
- Referencehttps://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L265
- Referencehttps://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions.php#L946
- Referencehttps://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-init-handler.php#L529
- Referencehttps://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L627
- Referencehttps://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L822
- Referencehttps://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/vendor/guzzlehttp/guzzle/src/Cookie/FileCookieJar.php#L45
- Referencehttps://plugins.trac.wordpress.org/changeset/3797458/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-public-functions.php
- Referencehttps://www.wordfence.com/threat-intel/vulnerabilities/id/f14b07ce-8893-4f8c-a501-5da6ec5a3b8f?source=cve
Data last checked: Nov 13, 2026 11:01 (site time)