CVE Watchtower

CVE-2026-119077Deserialization of Untrusted Data

NVDCVSS scored by security@wordfence.com

Vulnerability Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically the attacker-controlled ticket_label field inside the url-encoded form string)' parameter parameter. This is due to missing server-side authentication and the absence of a class allowlist on deserialization, with the only guard being a nonce publicly emitted on any page carrying the [wsdesk_support] shortcode. This makes it possible for unauthenticated attackers to execute code on the server. A successful exploit requires a single anonymous GET to any public page carrying the [wsdesk_support] shortcode to harvest the publicly emitted wsdesk_nonce value, after which a single unauthenticated POST completes the attack.
Severity Level
CRITICAL(9.8)
Published Date
Nov 13, 2026
Last Modified
Nov 13, 2026
Exploitation Status
No confirmed exploitation yet
CVE Record Status
Published
Root Weakness (CWE)
The product deserializes untrusted data without sufficiently ensuring that the resulting data will be valid.
CVSS v3.1 Base Metrics — Score 9.8 (CRITICAL)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionNone
ScopeUnchanged
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh

Affected & Patched Versions

Affected Versions
Not provided by NVD for this CVE.
Patched Versions
No patched version published yet
Until a fix ships, reduce exposure:
  • Restrict access to the affected service or interface to trusted networks.
  • Disable the affected feature if you do not need it.
  • Watch the vendor advisory for a firmware or software update.

What to do

Plan remediation soon. No exploitation is confirmed yet, but the severity is critical.

  1. Check whether you run the affected product and which version.
  2. No patched version is listed yet. Limit access to the affected service to trusted networks, and disable the feature if you can.
  3. Subscribe to the vendor advisory so you learn when a fix ships.

Timeline

  • Nov 13, 2026Published
  • Nov 13, 2026Record last modified

Score, severity and exploitation changes are tracked from the day Watchtower started logging them.

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Data last checked: Nov 13, 2026 11:01 (site time)