Actionable tips to create a business cybersecurity plan
As business owners, you’ve had a lot of effort put into the innovation and marketing of your business. These two aspects are the main features that separate a brand from the crowd. As some of these businesses approached the pandemic, some came tumbling down and witnessed heavy casualties. It was not just the condition; it was the security at risk.
Many businesses in the past have seen their brand name shine and it took a hazardous cyberattack to bring them down. Facebook has been a target of dangerous threats for a very long time but what gets them through every time is their business cybersecurity plan. Perhaps, that’s what you need as well.
It is not a robust cybersecurity tool to use for your service, rather a comprehensive plan-of-action that protects the future of your company through enhanced security measures. In this article, we will provide you with the best actionable tips to create a sustainable business cybersecurity plan. We may add a few examples as a bonus for you to learn from. Before you learn about the tips, it is important to note the features of a good cybersecurity plan.
Features of a Cybersecurity Plan
- The plans must be business-specific: This starts with analyzing the kind of online work your business is involved in. For example, do you receive online payments or collect basic information of users.
- Leave room for improvement: No business can ever draft a perfect plan, the one that covers the past, present, and future. This is why there should always be space made for amendments and changes when necessary.
- Don’t leave any detail out: Make sure the plan covers all the aspects of cybersecurity. Clauses about the use of Firewall, Cloud Security, Data backup, etc. all should be in black and white.
Now let’s talk about the actionable tips to craft the best cybersecurity plan:
1. Prepare for every emergency:
Cybersecurity plans are defined for every disaster and crisis known to the internet world. When you highlight a crisis, the first thing is to set up contacts who will act as first responders to the crisis. It could be an alpha team or cybersecurity task force assigned to act the minute the emergency erupts. Along with the cybersecurity team, make sure you have the HR, legal team on board during the process to facilitate them.
2. Prepare proper channel of communication:
This is the part where there is consistent action to avert the crisis. During this time, all communications need to be secure and cannot be leaked to customers or employees. This is why a dedicated channel of communication needs to be set. That way, the organization is aware clearly of the stages of prevention and can log important data for future fixes. The channel of communication must be encrypted and password-protected, if possible, to ensure maximum security.
3. Prepare an incident response plan:
After the crisis is dealt with, all the logs, work details, and reporting need to be shown in a comprehensive report. This report is drafted with the sole purpose of learning from mistakes, and at the same time, strengthening the current cybersecurity plan with amendments and improvements. We call it the incident response plan and will close the chapter of the crisis. However, it must be occasionally reviewed and revised for security purposes.
This 3-part process was carried out structurally, but it still needs the following guidelines to handle the issue effectively:
- Contain the situation: The cyberattack is not to be endorsed (obviously) and the information needs to be contained. Everything from the details of the attack to the communication channels used, all must be contained and should not be leaked.
- Assess the situation: ‘Stillness is the key’ so instead of going haywire over a cyberattack, take a breather, and carefully assess the situation. You do not want to make a drastic decision during the process and need to plan your next few moves. This requires a lot of check-and-balance from seniors and approvals from Legal and HR.
- Communicate the situation: If the crisis involves customers or shareholders, they have a right to know about the temporary inconvenience. Be professional in tone and sound optimistic during the communication. Freaking out the shareholders would cause them to pull out from the company and it is their support that helps grow the company.
- Learn from the situation: The situation may be over, but it will give us a lot to learn and improve. That is why, after the situation is dealt with, people must revise and replan new strategies based on the learnings from the situation.
Your organization’s security is a top priority. It is a prediction that many companies will have a separate cybersecurity team, governed by a qualified board member, that will consistently assess the security measures of the company. This opens many avenues of trust-building which can help scale your enterprise.