Malware causes Ticketmaster UK website customer information disclosure
The Ticketmaster UK website announced on Wednesday that they had found malicious software in the relevant products of the Ticketmaster website. Some customers’ personal information or payment information may have leaked.
Ticketmaster is a large ticket sales company, headquartered in California, USA, operating points all over the world, and its main ticketing types are entertainment and sports. According to its official announcement, June 23, Ticketmaster UK found malicious software in customer support products hosted by Ticketmaster’s external third-party provider Inbenta Technologies. After malware was discovered, they disabled all Inbenta products on the Ticketmaster website.
However, some customers’ personal information has disclosed. Personal information that may be exposed includes name, address, email address, phone number, payment details and Ticketmaster login details. There are transactions on the Ticketmaster UK website between February and June 23, as well as personal information on international customers who purchased or attempted to purchase tickets between September 2017 and June 23, 2018, all of which are subject to disclosure of information. Websites that have Inbenta’s products running are also affected, such as Ticketmaster International, Ticketmaster UK, GETMEIN! And TicketWeb website. However, Ticketmaster stated that customers in North America are not affected.
At present, no official technical details have displayed. Ticketmaster has sent email reminders to affected customers. In order to further prevent the impact of expanding, all customers who receive emails must reset their passwords when logging in next time. Ticketmaster is currently working with security experts to try to resolve issues promptly. Also, they also set up a website individually to respond to customers’ questions about the Inbenta incident.
In the era of information explosion, numerous incidents of leakage have emerged one after another. The triggers may be hacking attacks, security holes, or malicious software. People also have to bear the hidden risks when enjoying a more convenient life. Experts suggest that, in addition to product problems, ordinary consumers who want to avoid being caught can regularly change their account login passwords for low participation, and should abandon their account numbers promptly. Pay attention to whether there are undisclosed deductions in their bills.
Source: theregister
