Microsoft officials recently announced that the Community will no longer provide support for Windows 7 and a range of other product segments. It will only review and new posts posted by users. If users of Windows 7 and other products encounter problems, Microsoft official staff will no longer provide technical support, but users can continue to exchange comments with each other.
Microsoft explained: “Please be advised that effective July 2018, the forum topics for products that reached end of support will no longer receive technical support from Microsoft agents. There will be no proactive reviews, monitoring, answering or answer marking of questions. The forums will still have Microsoft moderation to ensure participants can engage in a safe and positive environment.”
Lumia, Microsoft Security Essentials, Office 2010 and Office 2013, Surface and Internet Explorer 11 no longer provide support.
