NIS America compensates $5 for the customer after the data breach
According to resetera reports, JAPANESE GAMES DEVELOPER Nippon Ichi Software has recently been confirmed to have been hacked by anonymous hackers, and the personal information and financial information of its online game store customers are therefore exposed to risks of leakage.
The company notified its customers via e-mail that the intrusion took place between January 23 and February 26, with two online game store sites (store.nisamerica[.]com and snkonlinestore[.]com ) Hackers have embedded malicious programs.
Hello everyone, you may have received an email regarding a data breach of the NISA Online Store. This is a valid and legitimate email. Please stand by as we work on resolving the issue. Thank you for your patience and understanding!
— NISAmerica (@NISAmerica) March 1, 2018
During this time, hackers were able to access NIS America’s customers’ payment card details, e-mail address, and home address information through malicious programs. According to NIS America, customers placing orders using PayPal do not seem to be affected.
“On the morning of February 26th, we became aware of a malicious process that had attached itself to our checkout page. This process was being used as far back as January 23rd, 2018 to skim personal information provided by our customers during checkout after they placed an order at our store. Afterward, the malicious process would return the customer to the NIS America store page to complete their transaction. NIS noted that it does not store customers’ payment card information and that user accounts are used “primarily to track past orders and gain rewards points.”
NIS America stressed that it does not store customer payment card information. However, customers are still advised to change their passwords, monitor their bank accounts to view suspicious consumption records, and pay attention to fraudulent emails, calls, or any suspicious websites that request personal information.
The company said: “Data for past orders is stored securely, and will only show the last four digits of a credit card, and will not show the CVV security code or expiration date.”
As compensation to customers, the company is sending a coupon code worth $5 to each customer affected for use at the next purchase. The company stated that while the $5 may be considered trivial, it hopes that this measure will reflect its efforts to regain customer trust and confidence in its online store.
Source: resetera
