Amazon Connect evolves into a suite of Agentic AI solutions for supply chain, hiring, and health. Discover how AWS is leading the shift to Agent-as-a-Service.
Amazon Connect
AWS unveiled Agentic AI for Connect, the Marengo 3.0 video model on Bedrock, a Visa payments partnership, and S&P Global data integration at re:Invent 2025.
AWS unveiled Nova Sonic-powered Agentic AI for Connect, capable of human-like reasoning and task execution. AWS also partnered with Google Cloud to simplify multi-cloud networking.