Amazon Alexa eavesdropped on my private conversation and randomly shared it with your contact

The Danielle family from Portland, United States, recently encountered a “mysterious” eavesdropping incident. A few days ago, Danielle received a phone call from Seattle. The other party told him eagerly, “Unplug your Alexa devices right now, You’re being hacked.”

After listening to a long half-day explanation, Danielle’s savvy face finally understood that their private conversation at home was recorded by Amazon Smart Speakers at home and sent to a contact person in Seattle who was a member of her husband’s company. At first, she did not believe that until the other party said “My husband and I would joke and say, ‘I’d bet these devices are listening to what we’re saying,” she realized that this is true!

Previously, these sisters were loyal users of Amazon smart speakers, almost all the appliances in the home and Alexa connected: air conditioning, lighting, and even security systems. After such a strange thing happened, an angry woman found a media named KIRO 7 that eventually triggered concern.

According to the Amazon spokesman interviewed by the Wired magazine, there is a possibility that the parties in the conversation have a word that sounds like “Alexa”, so the Echo Smart Speaker was awakened like this after Alexa took the user’s conversation is identified as a “send message” request.

In fact, there is nothing strange about the development of things here. There are also chances of identifying mistakes. 

When Alexa thought “self-righteously” that he wanted to send information, the background conversation was interpreted as a name in the customer contact list, that is, the employee who was far away in Seattle. Then, the Danielle family’s background dialogue was ridiculously identified as The “sent” command was successfully sent out.

In other words, the explanation given by this spokesperson was that because of Alexa’s repeated recognition mistakes, the private conversations of the Danielle family were sent out and there was an “eavesdropping situation”.