
ConnectWise, a prominent provider of IT management solutions, has issued a brief but concerning security advisory disclosing a targeted cyber intrusion that affected a subset of its ScreenConnect customers. The incident, believed to be perpetrated by a sophisticated nation-state actor, has prompted an urgent response involving top-tier digital forensics and collaboration with law enforcement agencies.
In a statement released by ConnectWise, the company revealed: “ConnectWise recently learned of suspicious activity within our environment that we believe was tied to a sophisticated nation state actor, which affected a very small number of ScreenConnect customers.”
ScreenConnect, a remote access tool used widely across managed service providers (MSPs) and enterprise environments, has been a lucrative target for cybercriminals due to its deep integration into business-critical systems.
To manage the incident and ensure a comprehensive investigation, ConnectWise partnered with Mandiant, a globally respected incident response and threat intelligence firm.
Furthermore: “We have contacted all affected customers and are coordinating with law enforcement.”
ConnectWise emphasized that while the impact was limited, they are not taking any chances. The advisory confirms: “As part of our work with Mandiant, we implemented enhanced monitoring and hardening measures across our environment.”
The company also reassured stakeholders that no ongoing compromise has been detected: “We have not observed any further suspicious activity in any customer instances.”
Organizations using remote access tools like ScreenConnect are advised to stay alert, implement strong access controls, and monitor ConnectWise’s ongoing updates.
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