Rumors circulating on social media recently claimed that Google had changed its policies and would begin using users’ Gmail messages and attachments to train its AI models. Google has since issued a firm statement refuting these claims, stressing that such reports are “misleading.”
Earlier posts suggested that users must manually disable Gmail’s Smart features and personalization setting to prevent their private data from being fed into AI systems.
Google spokesperson Jenny Thomson responded: “these reports are misleading – we have not changed anyone’s settings, Gmail Smart Features have existed for many years, and we do not use your Gmail content for training our Gemini AI model.”
Google explained that these “smart features” rely on automated processing to offer conveniences such as spell-check, package-tracking, and automatically adding flight details from Gmail into Google Calendar.
Although enabling this feature includes a clause stating that users “agree to let Google Workspace use your content and activity to personalize your experience,” the permission applies solely to improving collaboration and usability within Workspace products. It does not authorize transferring email content for AI-training purposes.
Despite Google’s denial of any policy changes or forced activation, some reports noted that employees discovered certain smart features—previously disabled—appearing to be active again.
This is likely related to Google’s update in January, which separated personalization settings between Google Workspace and other Google products such as Maps and Wallet. Thus, while there is no cause for alarm regarding AI training, privacy-conscious users may still wish to review their account settings to ensure they align with personal preferences.