Microsoft admits that KB4103718 and KB4103712 caused error to some Windows 7 users
Microsoft recently acknowledged that Windows 7 monthly update KB4103718 and security update KB4103712 will cause some problems after installation, and eventually make these devices unable to connect to the network. Microsoft explained:
Symptom Workaround A stop error occurs on computers that don’t support Streaming Single Instructions Multiple Data (SIMD) Extensions 2 (SSE2). Microsoft is working on a resolution and will provide an update in an upcoming release. Microsoft is aware that some customers have reported that network drivers are intentionally uninstalled, then fail to reinstall after applying the May 8, 2018 update. This can result in the loss of network connectivity. Microsoft is presently investigating and will provide a status update when the investigation is complete.
Symptom Workaround A stop error occurs on computers that don’t support Streaming Single Instructions Multiple Data (SIMD) Extensions 2 (SSE2). Microsoft is working on a resolution and will provide an update in an upcoming release. Microsoft is aware that some customers have reported that network drivers are intentionally uninstalled, then fail to reinstall after applying the May 8, 2018 update. This can result in the loss of network connectivity. Microsoft is presently investigating and will provide a status update when the investigation is complete.
Needless to say, this is a very serious problem. Affected users demand that Microsoft introduce a solution as soon as possible. However, Microsoft said that it is still investigating this issue and will release relevant information once substantive progress is made. The only solution currently available is to uninstall the Windows 7 monthly update rollup KB4103718 and security update KB4103712, which also means that the vulnerability in the patch cannot be fixed.
